Features that Streamline
your business.
GlassBiller provides one unified tool to manage your jobs, accounts receivables, customers signatures and insurance dispatches.
Features that Streamline
your business.
GlassBiller provides one unified tool to manage your jobs, accounts receivables, customers signatures and insurance dispatches.
Features
Overview
Get a comprehensive view of your current business activity and fundamentals in one snapshot. Instant statistics about your customer quotes, current orders, and the status of your outstanding invoices all at your fingertips. Never let a job fall through the cracks.
Your job lifecycle is the most important aspect of your business. Fully comprehending the steps needed to complete a job, allows you to analyze and improve your flow! GlassBiller helps you automate your system, and when you automate your system you can scale your system. Scale is the pinnacle in business development.
Overview
Get a comprehensive view of your current business activity and fundamentals in one snapshot. Instant statistics about your customer quotes, current orders, and the status of your outstanding invoices all at your fingertips. Never let a job fall through the cracks.
Your job lifecycle is the most important aspect of your business. Fully comprehending the steps needed to complete a job, allows you to analyze and improve your flow! GlassBiller helps you automate your system, and when you automate your system you can scale your system. Scale is the pinnacle in business development.
TechSIDE Mobile
Techside is a digital work order dispatching app for your installers. Technicians can manage their assigned jobs, complete work orders and update customer and vehicle information right from their phone. Not only do you eliminate paper work orders, you also get instant updates about your mobile jobs. Instantly see what’s done, what’s being worked on, and what’s coming up.
TechSIDE Mobile
Techside is a digital work order dispatching app for your installers. Technicians can manage their assigned jobs, complete work orders and update customer and vehicle information right from their phone. Not only do you eliminate paper work orders, you also get instant updates about your mobile jobs. Instantly see what’s done, what’s being worked on, and what’s coming up.
A paperless solution that works in real time!
Start by sending an invitation to your technicians. Once connected to your shop, technicians can start receiving digital work orders. Your installer will know what jobs are coming up, where the glass is ordered, the job location, and more! No need to call the shop. Simply check the GlassBiller app and all the information is at your fingertips.
Login to check upcoming jobs. GlassBiller connects to google maps to route you to the install location.
Verify vehicles and add vehicle profile photos, if desired.
Collect electronic credit card payments or offline payments on the digital work order.
Enter the VIN, scan the VIN, or enter the license plate number and state and GlassBiller auto-fill the VIN for you.
Collect a customer’s signature when the job is complete, or use the text remote signature option for customers not present.
Send a customer a link to review your business, if desired.
When done click “Complete” and that’s it. The shop instantly has everything they need to bill and finish out the job!
Rinse, repeat, and count up the profits.
Scheduling
Many new shops struggle with keeping track of outstanding work orders. A manager should be able to see every work order all in one place. Glassbiller’s scheduler organizes your work orders and allows you to see the status, assigned installed, location of the job, parts ordered, customer notes, and so much more. Every bit of information you need to work efficiently, all in one place.
Scheduling
Many new shops struggle with keeping track of outstanding work orders. A manager should be able to see every work order all in one place. Glassbiller’s scheduler organizes your work orders and allows you to see the status, assigned installed, location of the job, parts ordered, customer notes, and so much more. Every bit of information you need to work efficiently, all in one place.
Quickly see your jobs on a map and ensure all jobs have an accurate install location.
View all jobs and routes in one location, making it easy to adjust routes and change installers as needed. Simply drag and drop jobs, either from a list view or from the map. All changes are updated live for employees currently viewing the scheduler. Effortlessly change views with the click of a button. See jobs only for today, in the future, or even an entire week at once.
Sometimes you just need to see more information about a job, but don’t need to open the entire work order. Simply click on any work order and you will see a slide out with all the job details. You can edit and update work orders right from the panel. Create job tags and use them to further organize jobs based on your workflow. Customize your job cards with information that is helpful to you, including the status of any customer text confirmations. All your changes are automatically saved.
Accounts Receivable
Accounts Receivable
- Receive digital payments.
- Email and text payment links.
- Send payment receipts electronically.
- Receive payments on Techside.
- Generate and print aging reports.
- Generate and print customer open invoice reports.
- Generate customer statements.
- View customer balance summaries.
- Receive one payment for multiple invoices.
- Set due dates and get alerts.
Purchase Orders and Parts
Did you already order those parts? Did you write it down? Did you tell your technicians? GlassBiller makes it extremely easy to see parts that need to be ordered, what parts have been ordered, who ordered them, cost, and the order number from your supplier – all in one list. All CSRs and technicians can see the status of all part orders. This eliminates duplicate orders, missed orders, lost returns, and most importantly – cost tracking.
Purchase Orders and Parts
Did you already order those parts? Did you write it down? Did you tell your technicians? GlassBiller makes it extremely easy to see parts that need to be ordered, what parts have been ordered, who ordered them, cost, and the order number from your supplier – all in one list. All CSRs and technicians can see the status of all part orders. This eliminates duplicate orders, missed orders, lost returns, and most importantly – cost tracking.
- See sourcing information for every part on every job.
- See a list of ALL jobs for a particular day and the corresponding information.
- Click any part to see its purchase order information including: date, costing amounts, supplier, order number, and the employee who added the PO.
- Buying parts in bulk? Create a purchase order and add parts to your inventory.
- Track outstanding returns and never miss a credit again.
- Track when parts are received or when a tech picks up parts on will call.
Texting Package
Adding a texting package to your account will give you the ability to text back and forth with your customers from your own dedicated phone number. Customers prefer texting compared with phone calls. Use it for scheduling, sending pictures and info about vehicles, job confirmations, customer reviews, and thank you messages. Leave a good impression with your customers throughout your job cycle.
Texting Package
Adding a texting package to your account will give you the ability to text back and forth with your customers from your own dedicated phone number. Customers prefer texting compared with phone calls. Use it for scheduling, sending pictures and info about vehicles, job confirmations, customer reviews, and thank you messages. Leave a good impression with your customers throughout your job cycle.
- Get your own dedicated number or multiple numbers for each employee.
- Create custom text templates. No need to type the same message over and over.
- Send links for customers to sign their work orders.
- Send links for customers to pay via credit card.
- Send links to confirm appointments.
- Monitor employee and customer conversations.
QuickBooks
GlassBiller quickly and efficiently syncs QuickBooks. Once linked, invoices and payments will automatically flow into QuickBooks. Changes you make to invoices in GlassBiller are automatically updated in QuickBooks. Our team can even show you how to run quick checks to make sure everything is synced, down to the penny.
QuickBooks
GlassBiller quickly and efficiently syncs QuickBooks. Once linked, invoices and payments will automatically flow into QuickBooks. Changes you make to invoices in GlassBiller are automatically updated in QuickBooks. Our team can even show you how to run quick checks to make sure everything is synced, down to the penny.
Email and Text Templates
How good are you at sending your customers email or text reminders? Do you take the time to send them a heartfelt thank you letter? How about updates about your business or new marketing materials? With GlassBiller, predefined messages will be sent out to your customers with the simple click of a button. Use text and email templates to efficiently and consistently get personalized messages directly to your customers.
Email and Text Templates
How good are you at sending your customers email or text reminders? Do you take the time to send them a heartfelt thank you letter? How about updates about your business or new marketing materials? With GlassBiller, predefined messages will be sent out to your customers with the simple click of a button. Use text and email templates to efficiently and consistently get personalized messages directly to your customers.
Your Customer Data
Your Customer Data
Reports
Reports
- Sales reports can be filtered by date, sales rep, tech, CSR, etc.
- Install reports can be filtered by date, job type, sales rep, tech, CSR, etc.
- View detailed schedule reports.
- Review detailed payment reports by payment type, customer, date, etc.
- See customer statements.
- Examine accounting reports.
- Use the jobs spreadsheet for customer report and data extraction.
- Pull customize reports.
