Elevate Customer Relations with Streamlined Communication
Dedicated Shop Phone Number for Texts
Offer the modern convenience customers prefer by texting from a dedicated number, enhancing the customer service experience.
Customizable Text and Email Templates
Save time and ensure consistent, professional communication with pre-defined, customizable templates.
Seamless Scheduling and Confirmation
Utilize text links to streamline scheduling, work order confirmations, and payment processes.
What Is an Auto Glass Solution?
An auto glass CRM is a specialized Customer Relationship Management system designed for auto glass businesses, helping them manage customer interactions, schedule repairs or replacements, handle insurance claims, track inventory, and streamline operations for improved efficiency and customer satisfaction.
Autoglass CRM features
Appointment Scheduling
Manage customer bookings.
Customer Management
Centralized customer database.
Job Tracking
Monitor job statuses in real-time.
Insurance Integration
Simplified insurance claims.
Mobile Access
Apps for technicians on the go.
Inventory Management
Track and manage stock.
Billing/Invoicing
Automated quotes and receipts.
Marketing Tools
Email/SMS campaigns and reminders.
Reporting
Business performance insights.
Integrations
Connect with other tools and software.
Why Do Auto Glass Shops Need CRM Solutions?
Seamless Appointment Booking:
Quick and hassle-free scheduling of repair or replacement services.
Faster Insurance Processing:
Simplified claims handling for a smoother experience.
Timely Service Updates:
Real-time notifications about job progress and completion.
Better Service Quality:
Accurate records of service history ensure personalized and consistent care.
Improved Communication:
Easy access to support and prompt responses to inquiries.
Convenience:
Mobile-friendly solutions allow customers to book, track, and pay from anywhere.
Loyalty Perks:
Personalized promotions and reminders for maintenance or discounts.
GlassBiller Features for Auto Glass Shops
Customer Tracking
All your customer info in one place.
Quick Estimates & Invoices
Create quotes and invoices fast.
Easy Scheduling
Manage appointments with reminders.
Claims Made Simple
Handle insurance claims hassle-free.
Automated Workflows
Track jobs and follow-ups without the headache.
Mobile-Friendly
Run your shop from anywhere.
Inventory Made Easy
Run your shop from anywhere.
Smart Reports
See how your shop’s doing at a glance.
Built-In Messaging
Send texts or emails straight from the app.
Customizable
Set it up just the way your shop needs.
Lightning
Lightning Capital offers Invoice-backed funding — financial solutions designed for auto glass businesses. Here’s how it works: when a company has unpaid invoices (money owed by their customers), they can use those invoices as collateral to get an advance on the payment. Essentially, the funding provider gives the company a percentage of the invoice amount upfront, and the rest (minus a fee) is paid after the customer settles the invoice.
One-Step Onboarding
Immediate Funding
No Contractual Time Commitment
Flexible Purchase Limits
Zero Monthly Fees
View More Powerful Features Included in GlassBiller
TechSide
Full visibility into the status of ongoing, completed, and upcoming jobs enhances operational transparency.
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Cash Flow Management & Integrations
Set due dates for payments and receive alerts to keep track of outstanding invoices and manage cash flow proactively.
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CRM Solutions
Provide individual numbers to employees for direct customer interaction, creating a more personalized service.
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Analytics Suite
Most reports are downloadable in user-friendly formats like PDF or CSV, allowing for flexible data analysis and presentation.
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Shop Command Center
Utilize a map view to ensure precise installation locations and optimize route planning for technicians.
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Parts Procurement
Access sourcing data for each part on every job, ensuring informed purchasing decisions and optimizing parts allocation.
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GlassBiller Customer Communication Features
Reminders & Updates: Send automatic texts or emails for appointments and service updates.
Direct Messaging: Chat with customers right from the platform.
Quick Quotes: Share accurate estimates instantly.
Customer History: View past interactions for personalized service.
Feedback Requests: Easily collect reviews to boost satisfaction.
Schedule with a Dedicated Specialist
Our team is full of ready and available trained specialists. They know everything about the auto glass industry and GlassBiller's powerful features
FAQ's
How does an auto glass CRM work?