Features

TechSide

Cash Flow Management

CRM Solutions

Analytics Suite

Shop Command Center

Turn every job into a strategic advantage with real-time data, custom reports, and precision filters — built for auto glass businesses that want to work smarter, not harder.

No visibility into job profitability?

Get detailed performance breakdowns per job, tech, or location — instantly.

Wasting time building reports manually?

Auto-generate custom reports that match your exact business needs.

Can’t spot trends or inefficiencies fast enough?

Use filters and queries to highlight key issues before they impact your bottom line.`

Turn every job into a strategic advantage with real-time data, custom reports, and precision filters — built for auto glass businesses that want to work smarter, not harder.

What Is an Auto Glass Solution?

An auto glass CRM is a specialized Customer Relationship Management system designed for auto glass businesses, helping them manage customer interactions, schedule repairs or replacements, handle insurance claims, track inventory, and streamline operations for improved efficiency and customer satisfaction.

Autoglass CRM features

Appointment Scheduling

Manage customer bookings.

Customer Management

Centralized customer database.

Job Tracking

Monitor job statuses in real-time.

Insurance Integration

Simplified insurance claims.

Mobile Access

Apps for technicians on the go.

Inventory Management

Track and manage stock.

Billing/Invoicing

Automated quotes and receipts.

Marketing Tools

Email/SMS campaigns and reminders.

Reporting

Business performance insights.

Integrations

Connect with other tools and software.

Why Do Auto Glass Shops Need CRM Solutions?

  1. Seamless Appointment Booking

    Quick and hassle-free scheduling of repair or replacement services.

  2. Faster Insurance Processing

    Simplified claims handling for a smoother experience.

  3. Timely Service Updates

    Real-time notifications about job progress and completion.

  4. Better Service Quality

    Accurate records of service history ensure personalized and consistent care.

  5. Improved Communication

    Easy access to support and prompt responses to inquiries.

  6. Convenience

    Mobile-friendly solutions allow customers to book, track, and pay from anywhere.

  7. Loyalty Perks

    Personalized promotions and reminders for maintenance or discounts.

Book a Quick Demo

Pick a time and see what GlassBiller can do for you.

View More Powerful Features Included in GlassBiller

TechSide

Technicians can manage and update their jobs, work orders, customer, and vehicle information directly from their mobile devices.

Cash Flow Management
& Integrations

Send payment receipts and generate customer statements electronically for better record-keeping and customer communication.

Analytics Suite

Break down jobs by date, type, and employee performance, offering clarity on productivity and sales effectiveness.

Shop Command Center

Customize job tags and cards to reflect your workflow, and easily track the status of customer communications.

Parts Procurement

Click to view complete purchase order details, ensuring transparency and accountability.

Built to be

the Only Digital Work Order App for Installers You'll Need

Go Paperless

Eliminate traditional work order clutter and embrace a sleek, digital workflow.

Stay Updated Instantly

Watch your shop's efficiency soar with real-time progress updates.

Empower Your Technicians

Equip your team with the power to manage their jobs anytime, anywhere, right from their phones

Waiting on insurance payouts
or customer payments? Unlock Your Cashflow Now

  • One-Step Onboarding
  • Immediate Funding
  • No Contractual Time Commitment
  • Flexible Purchase Limits
  • Zero Monthly Fees
1
Issue

an invoice
2
Get an immediate advance
3
Receive cash when the payment arrives
Learn How It WorksLearn More About Unlocking Your Cashflow

FREQUENT QUESTIONS

Got Questions?

We’ve Got Answers

Find out more how does auto glass CRM works.

Customer Request
John, a customer, visits the shop's website and requests a windshield replacement. He fills out a form, providing his vehicle details and preferred appointment date. The CRM records this information.
Appointment Scheduling
The system checks the shop's availability and schedules John’s appointment for the next day. He receives an SMS confirmation and a reminder on the morning of the appointment.
Job Assignment
The CRM assigns the job to Sarah, a technician with experience in windshield replacements. Sarah receives all job details, including John’s contact information, vehicle model, and the required windshield type, on her mobile app.
Insurance Integration
John provides his insurance details. The CRM automatically generates the necessary forms, submits them to the insurer, and confirms coverage for the replacement.
Inventory Check
Before the appointment, the CRM uses the NAGS windshield catalog to ensure the specific windshield is in stock and reserves it for John’s job. The Auto Glass CRM VIN Decoder also assists with accurate vehicle identification, part matching, and quoting while enhancing insurance claim processing efficiency.
Service Execution
Sarah completes the replacement and updates the job status in the CRM. She also uploads photos of the completed work for records. John is notified that the job is finished.
Billing and Payment
The CRM generates an invoice for the insured portion and any deductible. John pays his share via an online link sent by the CRM.
Follow-Up
A few days later, the CRM sends John a feedback request and a reminder about routine windshield maintenance.